When you arrive at the emergency room, a specially-trained triage nurse will assess your condition. Emergency room physicians always treat the most critical patients first.
After your initial evaluation, the registration process begins. You will be asked to provide basic information such as name, date of birth, address, phone number, social security number, and insurance information.
Different rooms are designed and equipped to treat different injuries or illnesses. As soon as a room becomes available, a nurse will escort you there. Depending on the ailment, you may also be asked to put on a hospital gown.
To preserve your privacy and limit the potential spread of illness, we recommend that family and friends not accompany patients into the examination rooms. However, one visitor may remain in the room if requested. For patients who are unmarried and under the age of 18, both parents may be present. Young children must remain with a parent or guardian at all times.
An experienced physician will take your medical history, examine you, record information in your medical record, and if necessary, order tests. If ordered by a physician, an emergency technician or nurse will draw blood, collect urine specimens, administer medication, or start IVs.
All lab work and imaging are performed and processed on-site to expedite your care. Only an emergency department physician will interpret your results, and you will receive a CD with film and copies of results for follow-up care if applicable.
The emergency physician will inform you of test results, discuss diagnosis, and review follow-up care. He or she will also write any needed prescriptions. A nurse will provide written discharge instructions.